FREQUENTLY ASKED QUESTIONS

Our tableware is made from rice husk and rice bran — two agricultural residues left behind during rice milling. In most Indian mills these are either burned in the open or dumped. We dry, grind and compress them into shape under heat and pressure. No plastic, no melamine, no wax coating and no synthetic binders. The natural fibres and oils in the husk hold the product together. You can read more in our note on why rice husk makes better plates.

Our plates and bowls are intended for serving hot meals, including dal and gravy. Test the item with your actual menu and serving time before a bulk order. Cups are water resistant, not waterproof, so test drinks separately.

Composting depends on the conditions and the collection route. Separate used tableware from plastic and send it to a suitable compost process where available. Read our disposal guide for practical steps. We cannot promise a breakdown time for landfill or litter.

Please ask us for product-specific microwave guidance before reheating food in any item. Heating time, power and food all matter. If microwave use is important to your service, test it with your equipment and request the supporting product documentation.

Ask our team for current food-contact documentation for the exact item. Check the issuing body, product scope and validity before relying on a certification claim. Our buyer guide explains what to check.

Aura Farmers lists rice husk and rice bran as its material. Bagasse is made from sugarcane fibre, and paper plates can vary in coating and construction. Compare the actual products and ask each supplier for material and food-contact documentation. Our material comparison is a starting point.

Our plates are intended to hold a normal meal with dal or gravy. Use the sample kit to check your own food, portion and serving time. For a liquid serving, choose the bowl and test that too.

The product catalog lists a 12-month shelf life for unused items kept dry. Store cartons in a clean, dry place away from damp walls and direct moisture. See our storage guide.

The ₹299 seven-item sample kit includes three plates, one bowl, two cups and one spoon. The trial pack starts at 50 pieces. The bulk quote starts at 500 pieces per item. Ask us about the exact mix you need.

Yes. The ₹299 kit includes seven individual items: 7-, 10- and 12-inch plates; a 180 ml bowl; 120 and 250 ml cups; and a 13 cm spoon. Delivery is included, and the kit fee is credited against your first order. Try the items with your own menu.

Yes. We offer debossed logos on plates and bowls, and custom sleeve/packaging for bulk orders above threshold quantities. Suited to restaurants, cafes, event caterers, corporate canteens and wedding mandaps. Share your logo file (SVG/AI/PDF preferred) and order volume for options and pricing.

Send us the item names and sizes, quantity of each, delivery PIN code and needed date. We will confirm the quote and order details in writing. The procurement checklist can help you prepare.

The cost depends on product size, quantity, freight and your use. Ask for a written itemised quote and compare the cost for the same serving. Our cost-per-cover guide explains the calculation.

Payment terms are set out in the written quote for your order. Check the payment method, invoice details and due date before confirming.

We accept enquiries from across India. Send the delivery PIN code and item quantities so we can confirm serviceability, freight and a delivery estimate in writing. See the current shipping policy.

The timeline depends on the items, quantity and delivery PIN code. Ask for a written dispatch and arrival estimate with your quote. Please read the current shipping policy before ordering.

Ask our team which payment methods are available for your order and delivery PIN code. The written quote will confirm the accepted method.

Photograph the outer carton, label and affected items, then contact us promptly with your order reference. The current refund policy and shipping policy explain the applicable process and terms.

Paper plates often use bleach and chemical coatings — they feel eco-friendly but leave a chemical footprint. Plastic is plastic, end of conversation. Our tableware starts as agricultural waste that would otherwise be burned (contributing to India's seasonal air pollution) and ends as compost. No trees cut, no petrochemicals, no microplastics. Context: greenwashing in eco tableware.

Composting needs suitable conditions and time; results vary by setup. Keep used tableware separate from plastic and check what your local compost service accepts. See our disposal guide and event guide.

Landfill conditions vary and are different from active composting. We cannot promise a breakdown time there. A separate collection route to a suitable compost process is the more useful plan for used tableware.

Our products are described as made from rice husk and rice bran. Ask our team for current sourcing information if the origin of a particular batch matters to your purchase.

The catalog describes these items as rice husk and rice bran tableware without plastic lining. If your venue needs formal compliance documentation, ask for it for the exact item and check local requirements. Our buyer guide gives background.

Aura Farmers is the consumer brand of Agrocyclex Bio Products Private Limited (CIN: U32900GJ2026PTC171974), incorporated in Gujarat, India. Our manufacturing unit is at Moraiya, Ahmedabad. Founder and Managing Director: Hitendra Singh. Read the story behind the name.

8-B, Satyam Industrial Estate, Bes. Zydus Research Center, Sarkhej-Bavla Road, Moraiya, Ahmedabad, Gujarat – 382213. Visits are by appointment — message on WhatsApp before travelling.

WhatsApp +91 81403 47773 or email info@aurafarmers.in. Send the item sizes, quantities, delivery PIN code and needed date so we can respond to your enquiry.

The Aura Farmers website (aurafarmers.in) was designed and developed by Startup Savera — an independent digital studio that builds brand-led D2C and B2B sites for Indian sustainability ventures.